MetaTrader | Help Center

Help Center

All Collections

Trading Platforms: technical questions

MetaTrader

MetaTrader

27 articles

Getting started

How can I download the MetaTrader platform?

Which MetaTrader version do I need to install?

What are the system requirements for installing the Metatrader platform?

How can I log in to my account on the MetaTrader platform?

Issues while logging in to MetaTrader

Servers

What is the server name for my account?

Where can I see the DNS address to connect to your Company data centres?

How to do a Ping Test on a Windows

How to do a Ping Test on a Mac

Password for a live trading account/demo account

Credentials for a trading account

What is the investor password?

Where can I see the investor password?

How can I change the investor password?

Instruments

How can I add an instrument in the Market Watch?

How can I see the tick history of an instrument on MetaTrader 5 and MetaTrader 4?

I have an account on MT4, but I want to trade with in MT5, is this possible?

I can't see any active instruments on my Zero.MT4/Zero.MT5 account. What should I do?

How can I get a trading statement/history of my trading account?

I can't place an order, what should I do?

Charts

How can I open the chart window of an instrument?

How can I add the ask price line to the chart?

How can I save my chart settings?

New charts do not use my saved settings, how can I fix this?

Platform options

How to Close positions?

Where can I find the Market depth?

Where can I check current prices?

How can I activate an expert adviser/indicator on the platform?