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What step is my withdrawal on?
Updated over a week ago

Our company, process fund withdrawals on the same business day if requested before 18:00 EET (18:00 EEST during summertime in Europe), and if no additional checking is needed (SOF, documents, etc).

After payment completion in your Dashboard (has Completed status), please allow time for payment systems and banks to process the payment.

  1. Wire transfers: withing EU and SEPA payments will reach clients on the same day,

  2. Wire transfers SWIFT: may take up to 4-5 business days,

  3. Payments to e-wallets: Instant,

  4. Local payment methods in Latin America, Asia, and Africa - depend on provider and method, up to 72 hours.

Please consider that we don't accept third-party transactions, so please use a payment system in which we can confirm that it belongs to you.

You can find information about the statuses of your withdrawal requests in your Dashboard - transactions - transactions section.


All requests are processed in the shortest possible time, but in order to understand at what stage the request is, please see the status of requests and their meanings below:

1. "Completed" status means that the request is processed successfully and the money was sent out to your account. For the estimated payment processing times, please see below:

  • Bank account - 3-5 business days

  • Credit card - up to 10 business days

  • E-wallet - 1 business day.

2. "Pending" and "Waiting for approval" statuses mean that the request is in the process and will be processed soon. Admirals process fund withdrawals from the client’s trading account on the same business day provided the request for a withdrawal of funds has reached Admirals before 17:00. Requests for withdrawals received by Admirals after 17:00 on business days or on weekends, national and bank holidays will be processed on the next business day.

3. The status "Ready to execute" means that your withdrawal request was approved by the Compliance department and the funds will be sent to you as soon as possible. We work hard to ensure the smooth and speedy processing of client fund withdrawals. For more information on our range of available withdrawal methods, please visit our withdrawal and deposits page.

4. "Failed" statuses mean that the transaction failed. An error occurred while processing your withdrawal. Please try to make a withdrawal again or contact our support.

5. "Declined" statuses are most likely to be due to the withdrawal documents you provide during the withdrawal request. Please check whether all the uploaded documents in your Dashboard fulfilled the criteria. For a detailed reason, please contact our Customer support.

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