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Credentials for a trading account
Updated over a week ago

Once you open a live account you will be asked to enter a password for it. Please remember that passwords for the live account and Dashboard are not the same and should be different for security reasons. But you chose the password for your live account on your own while creating the account. 

Can I change the password for a live account?

We do not mention this password anywhere. It means that you have no option to check the password in the Dashboard. After you open a new live account, we send you an email with the account number (which works like login), server, balance and leverage information. We don't mention the password there as well as this is confidential information.

But if you don't remember your password, you may reset it in your Dashboard:

  • Find the account in question in your Dashboard,

  • Click on the three dots on the right of it,

  • Click “Account settings”,

  • On the tab “Account info” please choose “Change password”.

account settings

Change password

Can I change the password for a demo account?

When you open a demo account, your password is sent to the email address you registered with so, to log in to your demo account, you can copy your account password from the email received or from your Dashboard.

If you want to change your password, you must follow the same logic described previously and rest the password for your demo account by pressing the button “Reset password”.

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