We take pride in the efficiency of our fund execution and withdrawal processes. However, sometimes minor issues can arise. In the case that a withdrawal request is declined, please check your registered email account for notification.
Possible causes of withdrawal problems include the following:
Issue: You tried to withdraw to a third-party account.
Issue: The bank details provided were incorrect.
Issue: You requested a withdrawal in AUD, however, your bank account is not with an Australian bank.