All Collections
Dashboard: settings, deposits, clients data
Deposits and withdrawals
Withdrawal issues
Why do you request my bank statement? It contains transaction information that I don`t want to share
Why do you request my bank statement? It contains transaction information that I don`t want to share
Updated over a week ago

To meet the requirements of our financial regulator, we kindly ask that you forward to us a bank statement because this record contains an official issue date. As a responsible and regulated company, we are required to first obtain a record with an IBAN that is dated within the past 3 months, in order to approve a bank transfer.

If you do not wish to share specific transaction information, you have the right to hide or redact the transaction history on the statement, as long as you leave the document's date of issue, IBAN, and your personal data (surname, first name, and address) clearly visible.

Did this answer your question?