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What is a two-step verification? How do I enable a two-step verification? What should I do if I don't receive an SMS with a code?
What is a two-step verification? How do I enable a two-step verification? What should I do if I don't receive an SMS with a code?
Updated over a week ago

Two-step verification is an effective way of maximizing the security of access to your trading account. After setting up two-step verification, you will be required to log in to your account using: SMS or Google Authenticator.

In order to enable or disable two-step verification, please follow the instructions below:

  • Log in to the Dashboard

  • Open "My Profile"

  • Select "Preferences"

  • Find the line "Please choose one method for two-step verification"

  • Choose from one of the following options: SMS, Google Authenticator.

Two-step verification

If you do not receive an SMS confirmation code, please check that the phone number you have entered is correct in the Dashboard. Remember to double-check the country code as well. If you continue to experience difficulties, please contact us via live chat, email, or phone to verify your phone number.

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